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Pay Your Bill

Effective June 1, 2024, the CCSD is no longer accepting electronic payments from ACI Payments. 

We are excited to announce the launch of our brand-new Utility Billing Customer Portal, designed to make managing your utility account online more convenient and efficient. 

Here’s what you can expect from our new portal:

  1. Easy Online Payments: Pay your water and sewer bill quickly and securely from the comfort of your home.
  2. Account Management: You can easily view your billing history, track your usage, and update your account information. 
  3. Paperless Billing: Sign up for paperless billing and help us in our efforts to go green.
  4. Notifications and Reminders: Set up alerts for due dates, payment confirmations, and other important notifications.
  5. User-Friendly Interface: Our portal is designed to be intuitive and easy to navigate, ensuring a seamless experience.

Getting Started is Simple:

  1. Visit our Utility Billing Customer Portal.
  2. Register Your Account: Follow the registration instructions to set up your new portal account.
  3. Explore Features: Once registered, you can explore all the new features that are available to you.
It’s important to remember that signing up to use the new utility billing customer portal is free. However, customers who wish to make credit or debit card payments on the portal will be charged a flat 3.70% fee. Residents already enrolled in our Autopay Program (Direct Debit) via their bank account do not need to re-enroll on this site. They will still have all the other great benefits of creating a utility billing customer portal, and their Autopay will continue to be automatically drafted on the due date.

We believe this new portal will significantly enhance your experience and provide you with the tools you need to manage your utility billing services efficiently. Should you have any questions or need assistance with the portal, our customer service team is here to help. You can reach us at (805) 927-6223 or submit an inquiry in the sidebar.

On June 24, 2024, the Administrative Department Manager Denise Fritz and Confidential Administrative Assistant Haley Dodson will be at the Cambria Veterans' Memorial Hall, located at 1000 Main Street, from 9:00 a.m. to 5:00 p.m. to assist with account registration. In an effort to ensure the accuracy and efficiency of our records, we kindly request that you bring the following information:

  1. Your Utility Billing Account Number 
  2. Amount of Your Last Utility Bill

Thank you for being a valued customer. We look forward to serving you better with our new Utility Billing Customer Portal. If you have any feedback or encounter any issues while using the new portal, please do not hesitate to contact us. Your satisfaction is our top priority.

Additional Ways to Pay Your Utility Bill 
Pay Online 

To make a payment online, please visit our Utility Billing Customer Portal.

Tyler Technologies charges a flat 3.70% fee to the customer, with no maximum transaction amount.

Pay By Phone 

Payments can be made by phone with a debit, credit card, or an e-check, 24 hours a day, 365 days a year, by calling 833-792-9627.

Pay By Mail 

Mailing Address: 

Cambria Community Services District

P.O. Box 65

Cambria, CA 93428

Pay By Text Message 

There are some basic requirements to use Text Message Payments. You can enroll from IVR, and you have to store your credit card credentials. Upon enrollment, the user will receive a verification text to verify they enrolled.

Once a new bill is posted, the user will receive a text message with the corresponding details. The user would respond "Pay," and the payment would process with a confirmation number. 

The IVR Number is (833) 792-9627.

Enroll in Auto Pay 

By enrolling in Auto Pay, you understand that your account will automatically be drafted on the due date (the 10th of every other even month). If you schedule your payment after the date that payment is due, you may incur a late penalty, which, if left unpaid, can result in disconnection of service. Please visit our website to complete the required form to enroll in Auto Pay.

Dropbox 

We provide two drop boxes for a reliable, convenient way to pay.

  1. The main drop box is located in front of the CCSD Administration office located at 1316 Tamsen Street, Suite 201.
  2. The second drop box is located on the east side of the CCSD Administration office parking lot.

Payments can be made in the form of checks or money orders. Please do not leave cash

CCSD Administration Office 

The Cambria Community Services District Administrative Office accepts debit/credit cards, cash, checks, and money orders. It is open Monday through Thursday and every other Friday from 10:00 a.m. to 4:00 p.m. or by appointment to pay your bill in person.

The office is closed for lunch daily from 12:00 p.m. to 1:00 p.m. The office is located at 1316 Tamsen Street, Suite 201.

Billing Cycle

The CCSD bills bimonthly. Consumption charges are based on the amount of water delivered through your meter. Water and wastewater usage charges are computed by unit. One unit is equal to approximately 748 gallons. 

 

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