Skip to main content

Starting, Changing, or Stopping Service

To establish or discontinue water/wastewater service, please contact the CCSD Customer Service Department at 805-927-6223 or stop by 1316 Tamsen Street, Suite 201. CCSD office hours are 9:00 a.m. to 4:00 p.m., Monday through Thursday and every other Friday.

To complete or obtain an application online, click on Residential or Commercial Service Application. Every account that is started will have a start fee of $38.50 applied to the first months bill. A $100.00 deposit is required for all tenant occupied properties.

If you call after hours, our answering service will take your message. If it is not an emergency you will need to call back during the office hours listed above.

Policy on Discontinuance of Residential Water Service in Compliance with the Water Shutoff Protection Act

Fully Executed Resolution 45-2019 Establishing a Policy on the Discontinuance of Residential Water Service in Compliance with the Water Shutoff Protection ActDiscontinuance of Residential Water Service Policy - EnglishDiscontinuance of Residential Water Service Policy - ChineseDiscontinuance of Residential Water Service Policy - SpanishDiscontinuance of Residential Water Service Policy - TagalogDiscontinuance of Residential Water Service Policy - VietnameseDiscontinuance of Residential Water Service Policy - Korean

Application Forms

Residential ApplicationCommercial ApplicationLow Income Reduction ApplicationPermanent Resident Certification FormVacation Rental RegistrationDirect Debit Authorization Form

Español

Aplicación De Servicios Para Agua y DrenajePrograma De Reduccion Para Drenaje De Bajos IngresosFormulario de Certificación de Residente Permanente